Terms and Conditions

Book Store Policies

Order Processing Time

Within three business days of the order date, New View will process orders and ship all merchandise. If a book is out of stock, backordered, or out of print, New View will contact the customer first by telephone or e-mail, and, as a last resort, by mail.

More information on shipping is below.

Methods of Payment and Prices

New View accepts orders for books or for seminars and workshops by purchase order via mail (PO Box 3021, Chapel Hill, North Carolina 27515), fax (919-942-3760), and e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it. ); orders paid by MasterCard and Visa credit card via telephone; and orders paid by business and personal checks (payable to New View Publications) via mail.

Published product prices are subject to change in the event of a third-party publisher's price change. Contact the office for current pricing of such titles.

Discounts for Individuals, Companies, Bookstores, and Wholesalers

New View offers a thirty (30) percent discount for any order of thirty (30) or more copies of a single New View title. Bookstores and wholesalers will receive a twenty (20) percent discount for orders of one (1) to four (4) copies of a New View title, and a forty (40) percent discount for orders of five (5) or more copies of a New View title. Other discounts, including those for any distributed titles, are at New View's discretion.

Shipping and Handling

Orders will ship from New View's Chapel Hill, North Carolina, office within three business days of the date of the order. New View ships via United States Postal Service Priority Mail for domestic orders totaling no more than $30.00.

For orders totaling more than $30.00 and for all Freight Collect orders, New View ships via UPS Ground.

Contact New View via telephone (800-441-3604) or e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it. ) for a quote for international or expedited shipping.

 

If merchandise is damaged in transit, contact New View via telephone (800-441-3604) or e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it. ).

Published shipping and handling prices are subject to change.

Returns

New View guarantees its customers' satisfaction. Unsatisfied customers may return their full order or part of an order within thirty (30) days of the date of the invoice for a full refund. Any refund is contingent upon the book being returned in resalable condition. After this thirty-day return period, New View will not accept any returned merchandise.


Seminar and Workshop Policies

Tuition and Registration

To check pricing or register for tuitions and seminars contact New View via telephone (800-441-3604), fax (919-942-3760), or e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it. ), or download a brochure from our seminars page.

 

Tuition and fees for closed Intensive Seminars and all workshops (both of which are co-sponsored by an outside business/organization) will vary, and depend upon the business/organization and its needs.

Invoices

New View will invoice attendees or their organization, and will provide a copy of an invoice upon request. Invoices are due within thirty (30) days from the date of the invoice, unless both parties agree to extended terms. Terms for payment appear on the invoice.

Methods of Payment

New View accepts purchase orders via mail (PO Box 3021, Chapel Hill, North Carolina 27515), fax (919-942-3760), and e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it. ); MasterCard and Visa credit cards via telephone; and business and personal checks payable to New View Publications via mail.

 

Cancellations

Registrants may cancel their seminar or workshop registration at any time, or may send a substitute to the seminar or workshop at any time.

Registrants who cancel more than twenty-one (21) days from the first day of a seminar or workshop will receive their original registration fee less a $15.00 processing fee.

Registrants who cancel fewer than twenty-one (21) days from the first day of a seminar or workshop will receive half of their original registration fee.

Registrants who fail to show on the first day of a seminar or workshop will forfeit all of their registration fee.


Personal Information and Data Collection Policies

New View believes its customers' privacy is important and must be respected. To protect customers' privacy, New View explains below what information the company collects and how the company uses that information. These policies are linked from New View's home page, as well as at every point throughout the company's Web site.

Through its online shopping cart, New View collects customers' personal information, including but not limited to a customer's name, address, e-mail address, phone number, and credit/debit card information. For purchases indicated as gifts, New View may also collect the recipient's name, address, e-mail address, and phone number.

New View collects customers' personal information in order to process sales orders and ship merchandise. New View collects gift recipients' personal information in order to ship merchandise and confirm delivery. New View does not share this information with outside parties, except to the extent necessary to complete a sales order and verify delivery, when necessary.

Customers' addresses and e-mail addresses may be added to New View databases and mailing lists, but will not be shared with third parties. New View may use this information in order to mail or e-mail catalogs, brochures, or other offers to customers. To access or correct your personal information or to opt out of these mailings, please contact New View via mail (PO Box 3021, Chapel Hill, North Carolina 27515), fax (919-942-3760), or e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it. ).

Questions and Concerns If you have questions or concerns about these policies, please contact New View via mail (PO Box 3021, Chapel Hill, North Carolina 27515), fax (919-942-3760), or e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it. ).

 

New View

Post Office Box 3021

Chapel Hill, NC 27515-3021

Phone 800.441.3604

email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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